1. Where can I purchase authentic Kingsbridge Jewelry?

Authentic Kingsbridge pieces are available exclusively through our official website. We do not operate physical boutiques, nor do we partner with resellers. This ensures your purchase comes directly from us to you.

2. Does Kingsbridge offer returns?

Kingsbridge does not accept returns. All sales are final. However, exchanges may be considered on a case-by-case basis, provided the piece remains unworn, in original condition, and is returned promptly after delivery.

 

 

3. Do you offer resizing services?

Kingsbridge does not provide resizing services. We recommend ensuring accurate sizing before confirming your purchase. A dedicated Client Advisor is available to assist you with sizing guidance prior to ordering.

4. Does Kingsbridge offer custom or bespoke designs?

Yes. We proudly offer a private bespoke service for discerning clients seeking one-of-a-kind creations. From engagement rings to heirloom pieces, your vision will be brought to life with the guidance of our master artisans.

 

5. Is Kingsbridge packaging included with every purchase?

Absolutely. Each Kingsbridge creation arrives in our signature luxury packaging, designed to embody refinement and sophistication — because unwrapping should feel as exceptional as the piece itself.

 

6. Can I include a personalized message with my gift?

Yes. You may include a handwritten note on our signature Kingsbridge stationery to accompany your order. Your Client Advisor can assist you in crafting the perfect message.

 

7. How long does delivery take?

Delivery times vary depending on location and the nature of your order. Typically, pieces are shipped within 3-7 business days. Bespoke and made-to-order creations require additional lead time, which will be communicated upon purchase.

 

 

8. Do you ship internationally?

No. We do not ship internationally. Only US.

 

 

9. How will my order be shipped?

All Kingsbridge orders are shipped with full insurance and discreet packaging for security. A signature will be required upon delivery or pick up with valid photo ID at designated shipping facility. 

 

10. What materials does Kingsbridge use?

Kingsbridge only uses the finest materials, including solid 10K to 18K gold, natural diamonds, and high-grade precious stones.

 

 

11. Are Kingsbridge pieces hallmarked?

Yes. Each Kingsbridge creation carries the appropriate metal purity stamps and our signature hallmarks as a symbol of authenticity.

 

12. How do I know my jewelry is authentic?

Every Kingsbridge piece is accompanied by a Certificate of Authenticity, verifying both its materials and craftsmanship.

 

13. Can I cancel my order after placing it?

Orders may not be canceled after confirmation, as our pieces are made-to-order or prepared for immediate shipment upon purchase.

 

14. What if my jewelry arrives damaged?

In the rare instance of damage upon delivery, please contact your Client Advisor immediately within 48 hours of receipt for resolution. All shipments are fully insured.

 

15. Does Kingsbridge offer jewelry care services?

At this time, Kingsbridge does not offer in-house maintenance services. We recommend consulting a trusted, high-end jeweler for routine care and cleaning.

 

 

16. Can I request a specific delivery date?

While we cannot guarantee precise delivery dates, we will work to accommodate your timeline when possible. Please communicate important dates with your Client Advisor prior to purchase.

 

17. Do you offer buy now pay later financing?

Yes. We offer Affirm Financing & Progressive Financing for your convenience.

 

 

18. Is my personal information secure?

Absolutely. Kingsbridge maintains the highest standards of privacy and data protection. Your personal and payment details are never shared or sold.

 

19. How can I contact Kingsbridge Jewelers?

Your dedicated Client Advisor is available exclusively through our official website contact form or by email. We pride ourselves on offering discreet, attentive service without the need for a storefront.

20. Why Kingsbridge?

Kingsbridge is more than jewelry. It’s a statement of legacy, elegance, and permanence. Our creations are designed to transcend trends, elevate moments, and remind you: Luxury is temporary. Kingsbridge is forever.

Elevating moments. Preserving legacies. Defining forever.

Kingsbridge Jewelers.